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Posted on April 23, 2020 by Hannah Fenlon

“Responding to Microaggressions in the Classroom: Taking ACTION”

The Taking ACTION framework (first introduced in Chueng, Ganote, & Souza, 2016):

  • Ask clarifying questions to assist with understanding intentions.
    • “I want to make sure that I understand what you were saying.  Were you saying that…?”
  • Come from curiosity not judgment.
  • Listen actively and openly to their response.
  • If they disagree with your paraphrase and clarify a different meaning, you could end the conversation. If you suspect they are trying to “cover their tracks,” you may consider making a statement about the initial comment to encourage learning.
    • “I’m glad to hear I misunderstood you, because, as you know, such comments can be…”
  • If they agree with your paraphrase, explore their intent behind making the comment.
    • “Can you tell me what you were you hoping to communicate with that comment?”
    • “Can you please help me understand what you meant by that?”
  • Tell what you observed as problematic in a factual manner.
    • “I noticed that . . .”
  • Impact exploration: ask for, and/or state, the potential impact of such a statement or action on others.
    • “What do you think people think when they hear that type of comment?”
    • “As you know, everything speaks. What message do you think such a comment sends?”
    • “What impact do you think that comment could have on …”
  • Own your own thoughts and feelings around the impact.
    • “When I hear your comment I think/feel…”“Many people might take that comment to mean…”
    • “In my experience, that comment can perpetuate negative stereotypes and assumptions about… I would like to think that is not your intent.”
  • Next steps: Request appropriate action be taken.
    • “Our class is a learning community, and such comments make it difficult for us to focus on learning because people feel offended. So I am going to ask you to refrain from stating your thoughts in that manner in the future. Can you do that please?”
    • “I encourage you to revisit your view on X as we discuss these issues more in class.”
    • “I’d appreciate it if you’d consider using a different term because it is inconsistent with our course agreement regarding X…”

Check out the full resource.

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CategoriesAnti-Racism & Social Justice Resources, Take Action Tagsantiracism, equity, microaggressions

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